"Darren's service and the quality of his work were impeccable. He came to the house and gave us a detailed estimate of the work we requested, including the cost of the required permit from the City of Walnut Creek. He was responsive and receptive to our continued questions, before we even decided to have him do the work. Once we committed to Darren, he made himself available to begin the work within about a week. The first thing he did was get the work permit from the city, which was a huge relief to me! I thought I would have to navigate that task myself. On the first day, he removed the old sub panel and replaced it with a shiny new panel that would accommodate the additional circuits. This included cutting a larger hole in the drywall which ended up needing some patching. He was meticulous about repairing it and cleaning up the drywall mess at the end of the day. The next day he installed three new ceiling fans. When we discovered that the fourth fan was not what we wanted, he offered to come back when it arrived - even though we didn't expect it until a week after the other work was completed. Later, when he was working on the new outlets, I mentioned that we had a touch lamp that would not turn on. He took a look and quickly determined that it needed a replacement part. When he arrived the next day, he had the part and promptly replaced it for me. Darren's work style was impressive. He asked a lot of questions about our needs to ensure that we were setting things up in a way that would work well for us. And, he was very deliberate about the order in which he did things so that he wouldn't waste time or have to repeat steps. He was also very careful about safety - especially around my small children who wanted to watch his every move and asked a lot of questions! Throughout the whole process, we changed our minds a few times about where to place circuits and outlets. Darren just went with the flow and altered his course as we asked, all the while being mindful that things would still work within the parameters of the permit he requested. He was also careful to point out some things I needed to do before the inspector arrived and when I was unable to fully complete some of those items, he helped me finish. And, on the day of the inspection, while waiting for the inspector, I asked him about how I could plug in our holiday lights. He showed me how I could do it with an existing outdoor lamp, but then offered that he could install a weather safe outlet on the outside wall. In no time, he installed the outlet, complete with safety cover and indoor switch. One additional thing I really liked about Darren's style was that the payments were scheduled according to completion of tasks and the final payment was not due until the city inspector signed off on the work. I have already recommended Darren to friends, and will surely contact him for our future electrical needs."

Jill & Alan Ridlehoover, Walnut Creek, CA